Citizens Advice South Derbyshire and City, has received just under £10,000 in funding thanks to the Coalfields Community Investment Programme.

The funding, which totals £9,973, will be used by the organisation to train a Volunteer Support Mentor who will be responsible for training 15 volunteers, providing valuable support and skills development to members of the local community.

Advice in relation to family and relationships, benefits, consumer law, housing and a range of other topics, is all available from Citizens Advice South Derbyshire and City, giving local residents access and sign-posting to the professional services they need to overcome their problems.

It is expected that more than 500 people will receive support and advice from the volunteers as they learn more about the role and what to expect from service users that take the opportunity to access support from the organisation.

Ashley Canner, Development Manager at Citizens Advice South Derbyshire and City, comments: “Receiving the funding from the Coalfields Regeneration Trust means that we are able to engage with even more residents as we try to help them to work through their problems.”

“Over the past year we have been able to help over 10,000 people, this has only been possible due to our great network of volunteers that we depend upon. The employment of a Volunteer Support Mentor means we are able to train more people from the community and take an even more active role across South Derbyshire.”

Andy Lock, Head of Operations (England) for the Coalfields Regeneration Trust, comments: “Through our work with organisations that are volunteer-led we are able to understand the challenges which these charities and organisations face when it comes to resource.”

“Providing volunteer training is crucial if social enterprises and not-for-profit businesses want to deliver effective services throughout the communities. By employing a Volunteer Support Mentor, Citizens Advice can make the guidance and support that is needed by residents much more accessible.”