Vacancy: Head of Operations – Wales

 Head of Operations – Wales

  • Salary:   £54,400
  • Benefits: Contributory pension
  • Job Type: Full Time (37 hours per week)
  • Closing date: 17th September 2021
  • Location: Tredegar, Wales   


Are you an experienced strategic manager with a track record of delivering success?  Someone who is innovative and able to lead and motivate others to succeed in an evolving environment?  Do you have experience of community regeneration with the proven ability in forming alliances and partnerships to deliver high quality programmes and services?  

If so, our Head of Operations role will offer you the opportunity to join our Senior Management Team and, reporting directly to our Chief Executive, contribute to our overall strategy and delivery plan with prime responsibility for ensuring their effective implementation in Wales. 

We are the only organisation dedicated to delivering regeneration activity in the former coalfields, which has a combined population of 5.7 million people, and where significant challenges still remain. The CRT delivers a range of programmes, focused on our strategic themes of Health & Wellbeing, Employment and Skills, creating opportunities in these former mining towns and villages in response to these challenges.

We are looking for a candidate that can identify with the values of the organisation, share our ambition for CRT’s communities and commit energy to achieving the outcomes required in delivering success across the coalfields.


The Head of Operations – Wales has strategic and operational management responsibility for the development and implementation of the organisation’s strategy and country wide delivery plan and for the effective delivery of the programmes set out in the Welsh implementation plan. 

This role is responsible to the Chief Executive and Board of Trustees for the effective day-to-day delivery of our activities in Wales. As an integral part of the Senior Management Team, you will work closely with the CE, Heads of Operations for England and Scotland plus other senior colleagues with shared collective responsibility to provide strategic leadership and ensure a strong compelling vision is developed and communicated to staff, stakeholders, partners and in managing change as the organisation evolves.

Whilst there will be country variations on programme design and implementation, by working as part of a team across the whole organisation, this role will be key to ensuring a consistent approach to quality, branding and communication with key stakeholder groups. 

This is a complex role requiring the skilful balancing of multiple work streams underpinned with strong leadership qualities.  A proactive contribution to organisational development; management of change; a wide understanding of political agendas and their impact across the coalfields; leading a dedicated team to support a culture of development and quality delivery; communicating and influencing to form and cement strategic alliances and partnership working; these form the pillars on which your success in the role will be built.

Organisation Profile

The Coalfields Regeneration Trust (CRT) is the UK’s leading regeneration agency dedicated to the former coalfields.  Since 1999, we have invested over £300 million in diverse projects and in house programmes that have impacted positively on over 2 million people.  We are increasingly taking a proactive approach to developing and investing in strategic programmes to address regeneration issues and pride ourselves in how we work with communities. We have a constituency of supporting groups and partners which places us in a unique position to help communities develop community regeneration projects.

Application Notes

Please see below the application pack:

Person Specification – Head of Operations (Wales)

Job Description – Head of Operations (Wales)

Application Form

If you have any problems please email

All applications must be submitted to by 17th September 2021.

For an informal discussion on the post, please contact and someone will respond accordingly.

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